Privacy Policy – 99abb Pakistan Online Betting Platform

Your privacy matters to us. This policy explains exactly what personal data 99abb collects from Pakistani players, why we collect it, how we protect it, and what rights you have over it. We've written it in plain language — no unnecessary legal jargon.

Last updated: January 2025

How 99abb Protects Your Data

Six core commitments that underpin 99abb's approach to handling player information responsibly.

End-to-End Encryption

All data transmitted between your device and 99abb's servers is encrypted using TLS 1.3. Your login credentials, payment details, and personal information are protected every step of the way — including during Easypaisa and JazzCash transactions.

No Data Sold to Third Parties

99abb does not sell, rent, or trade your personal data with external marketers or data brokers. The only parties we share data with are those directly necessary to operate the platform — payment processors, identity verification providers, and regulatory authorities when legally required.

You Control Your Data

As a registered 99abb player, you have the right to access, correct, or request deletion of your personal data. Submit a request to [email protected] and our privacy team will respond within 72 hours — in Urdu or English, whichever you prefer.

Secure Data Storage

99abb stores all player data on servers protected by multi-layer access controls, regular security audits, and automated threat monitoring. Sensitive data including payment information is stored in tokenised, encrypted form and is never held in plain text.

Minimal Data Collection

We only collect the data we genuinely need to operate the 99abb platform, process your bets and payments, and comply with our legal and regulatory obligations. We don't collect data speculatively or for purposes we haven't declared in this policy.

Prompt Breach Notification

In the unlikely event of a data security incident affecting your personal information, 99abb commits to notifying affected players within 72 hours of becoming aware of the breach, with clear information about what happened and what steps we're taking.

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A Straightforward Approach to Privacy at 99abb

When you sign up with 99abb, you're trusting us with your personal information. We don't take that lightly. This Privacy Policy is our commitment to you — a clear explanation of what we do with your data, why we do it, and how you can exercise your rights at any point.

Privacy policies can sometimes feel like they're designed to confuse rather than inform. We've deliberately avoided that here. This document is written for Pakistani players who want straight answers about how their information is handled — not for legal teams looking for interpretive wiggle room. If something in this policy isn't clear, contact our support team and we'll explain it in plain terms.

99abb operates across Pakistan, which means we handle data belonging to players across Karachi, Lahore, Islamabad, Peshawar, Quetta, Multan, Faisalabad, and everywhere in between. The same privacy standards apply to every single account, regardless of location or how much you bet. Privacy at 99abb is not a premium feature — it's a baseline for everyone.

This policy applies to information collected through the 99abb website and any associated mobile interfaces. It covers data collected during account registration, during the deposit and withdrawal process, during your betting activity, and through your use of our customer support channels.

Contents
This Privacy Policy applies to all 99abb account holders. Last updated January 2025. Review periodically for changes.

1Who We Are

99abb is an online betting and gaming platform operated for and marketed to players in Pakistan. Our platform is accessible at 99abb.biz and covers sports betting, casino games, crash games, virtual sports, and related gaming services.

For the purposes of this Privacy Policy, 99abb is the data controller responsible for the personal information you provide when registering and using the platform. All data protection queries, access requests, and complaints should be directed to our privacy team at [email protected].

By creating a 99abb account, you acknowledge that you have read this Privacy Policy and understand how your personal data will be processed. If you do not agree, please do not register or continue using the platform.

2Data We Collect

99abb collects personal data across several distinct categories. We've set these out clearly below so you know exactly what we hold about you.

Registration Data

  • Full name as it appears on your CNIC or passport
  • Date of birth (used for mandatory age verification)
  • Pakistani mobile number (used for account authentication and communications)
  • Email address (used for account notifications and support)
  • Username and encrypted password

Identity Verification Data

  • Copy of CNIC (front and back), passport, or driving licence
  • Proof of address documents if requested during enhanced verification
  • Selfie or live image for liveness verification where applicable

Financial Data

  • Deposit and withdrawal transaction records in PKR
  • Mobile wallet identifiers (Easypaisa / JazzCash / NayaPay / SadaPay account numbers)
  • Bank account details provided for IBFT withdrawals
  • Card type and last four digits for Visa/Mastercard transactions (full card numbers are never stored by 99abb)

Betting and Gaming Activity Data

  • Bets placed, markets selected, stakes, and outcomes
  • Casino and game session histories
  • Bonus usage and wagering completion records
  • Cash Out and in-play activity

Technical Data

  • IP address and approximate geographic location
  • Device type, operating system, and browser
  • Session timestamps, page visits, and click behaviour
  • Cookies and similar tracking technologies (see Section 6)

Support and Communications Data

  • Records of live chat conversations and email correspondence with 99abb support
  • Complaints, feedback, and dispute records
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3How We Use Your Data

99abb uses your personal data for the following specific purposes. We do not use your data for any purpose not listed here without first updating this policy and notifying you.

Purpose Data Used Required?
Account creation and management Registration data Yes — essential
Identity and age verification Registration data, verification documents Yes — legal obligation
Processing deposits and withdrawals Financial data Yes — essential
Settling bets and managing gaming activity Betting and gaming activity data Yes — essential
Anti-money laundering (AML) checks Financial data, verification documents Yes — legal obligation
Fraud and security monitoring Technical data, financial data Yes — legitimate interest
Responsible gaming monitoring Betting activity, session data Yes — legitimate interest
Customer support Communications data, account data Yes — essential
Platform improvement and analytics Technical data (anonymised where possible) No — opt-out available
Promotional communications Contact details No — consent-based

4Legal Basis for Processing

Every use of your personal data at 99abb is grounded in one of the following legal bases:

  • Contractual necessity: Processing required to fulfil the agreement between you and 99abb — including account management, bet settlement, and payment processing.
  • Legal obligation: Processing required to comply with applicable laws — including age verification, anti-money laundering checks, and record-keeping requirements.
  • Legitimate interests: Processing that serves 99abb's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided those interests do not override your rights.
  • Consent: Processing based on your explicit agreement — including marketing communications and optional analytics tracking. You can withdraw consent at any time without affecting the legality of prior processing.

5Data Sharing and Third Parties

99abb does not sell your personal data. We share your data only with the following categories of third party, and only to the extent necessary for the stated purpose:

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners process your financial transactions. They handle your payment data under their own privacy policies and security standards.
  • Identity verification providers: Third-party KYC (Know Your Customer) services may process your identity documents to verify your age and identity as required by law.
  • Technology and hosting providers: Cloud infrastructure and security providers who host and protect 99abb's systems. These providers access only the data required to deliver their services and are bound by strict data processing agreements.
  • Responsible gaming support organisations: In specific circumstances where a player is identified as at risk, we may share anonymised information with responsible gaming support resources.
  • Regulatory and law enforcement authorities: Where 99abb is legally required to disclose player data — for example, in response to a court order or official regulatory request — we will comply. We will notify affected players where legally permitted to do so.

All third parties who process data on 99abb's behalf are contractually required to protect that data to the same standard as 99abb itself. We conduct due diligence on all third-party data processors before engaging them.

6Cookies and Tracking Technologies

99abb uses cookies and similar technologies to make the platform work correctly, to understand how players use it, and to provide a personalised experience. Here's a breakdown of the cookie categories we use:

Essential Cookies Required

Keep you logged in, maintain your session, remember your preferences, and enable core platform functions like bet slip management and deposit processing. Cannot be disabled.

Analytics Cookies Optional

Help us understand how players navigate the platform — which pages are popular, where users encounter friction, and how features are used. Data is collected in aggregate and anonymised form.

Personalisation Cookies Optional

Remember your sport preferences, default bet amounts, and platform settings to create a more relevant experience each time you visit 99abb.

Security Cookies Required

Support fraud detection, session integrity monitoring, and multi-device login verification. Essential for protecting your 99abb account.

You can manage optional cookie preferences through your 99abb account settings or by adjusting your browser settings. Disabling essential or security cookies will affect your ability to use the platform normally.

7Data Retention

99abb retains your personal data for as long as necessary to fulfil the purposes set out in this policy, or as required by applicable law. The following retention periods apply:

  • Active account data: Retained for the duration of your account and for 7 years following account closure, in line with standard financial record-keeping requirements.
  • Transaction and betting records: Retained for a minimum of 7 years following the date of the transaction for AML and audit compliance purposes.
  • Identity verification documents: Retained for 5 years following account closure unless a longer period is required by applicable law.
  • Support and communications records: Retained for 3 years from the date of the interaction.
  • Technical and analytics data: Retained in anonymised form for up to 2 years for platform improvement purposes. Non-anonymised technical data is retained for no longer than 12 months.

When data is no longer required, it is securely deleted or anonymised in a manner that prevents re-identification. You may request earlier deletion subject to our legal obligations — see Section 9 for details.

8Data Security

Protecting the data Pakistani players entrust to 99abb is one of our most important operational responsibilities. The security measures we have in place include:

  • TLS 1.3 encryption for all data in transit between your device and our servers
  • AES-256 encryption for sensitive data at rest, including payment information and identity documents
  • Tokenisation of payment credentials so that full card or wallet details are never stored directly in our systems
  • Multi-factor authentication options for player accounts
  • Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis
  • Regular independent security audits and penetration testing
  • 24/7 automated intrusion detection and anomaly monitoring

No system is completely immune to security threats. In the event of a breach that affects your personal data, 99abb will notify you within 72 hours of becoming aware of the incident, explaining what happened, what data was affected, and what steps we're taking to address it.

You also play a role in keeping your account secure. Use a strong, unique password for your 99abb account, enable two-factor authentication, and never share your login credentials with anyone — including people claiming to be 99abb staff. We will never ask for your password.

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9Your Rights Over Your Data

As a 99abb account holder, you have several rights regarding the personal data we hold about you. All of the following can be exercised by contacting our privacy team at [email protected]. We respond to all valid requests within 72 hours.

Right of Access

Request a copy of all personal data 99abb holds about you. We'll provide this in a structured, readable format within 30 days of your request.

Right of Rectification

Request correction of inaccurate or incomplete personal data. Where data is used in active systems, corrections may take up to 7 days to propagate fully.

Right of Erasure

Request deletion of your personal data where it is no longer needed. Note that data subject to legal retention obligations (e.g., transaction records) cannot be deleted before the mandatory retention period expires.

Right to Object

Object to processing based on legitimate interests, including analytics and profiling. We will honour valid objections unless we can demonstrate compelling legitimate grounds that override your interests.

Right to Portability

Request your data in a machine-readable format for transfer to another service. This applies to data processed on the basis of consent or contractual necessity.

Right to Restrict Processing

Request that we temporarily restrict processing of your data while a correction or objection is being assessed. Restricted data will not be actively processed pending resolution.

10Children's Privacy

99abb is strictly an adult platform. We do not knowingly collect or process personal data belonging to anyone under the age of 18. Registration requires affirmative confirmation of age, and 99abb conducts identity verification on all accounts to confirm age compliance.

If we become aware that personal data has been collected from an individual under the age of 18, we will immediately suspend the account, delete all associated data, and refund any deposits to the original payment source. No winnings accumulated by a minor will be paid out.

If you believe a minor has registered an account on 99abb, please contact our support team immediately at [email protected] with the account details. We will investigate and act promptly.

11Marketing Communications

99abb may send you promotional communications about new games, upcoming offers, PSL betting promotions, and platform updates. These communications are always opt-in — you will only receive marketing messages if you have given your explicit consent during registration or through your account settings.

  • SMS notifications: Opt in or out at any time through your account settings or by replying STOP to any promotional SMS.
  • Email newsletters: Manage your subscription preference through the unsubscribe link in any marketing email or through account settings.
  • Platform notifications: In-app notifications can be managed from the notification preferences section of your 99abb account.

Opting out of marketing communications will not affect transactional notifications — including bet confirmation messages, deposit receipts, and withdrawal notifications — which are essential to your account operation.

99abb will never share your contact details with third-party marketing companies. All promotional communications come directly from 99abb. If you receive messages about 99abb from an unknown sender, do not click any links and report it to [email protected] immediately.

12Changes to This Privacy Policy

99abb reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, we will:

  • Update the "Last updated" date at the top of this page
  • Send a notification to your registered email address at least 14 days before changes take effect
  • Display a notice within the 99abb platform for a minimum of 30 days following the update

Minor administrative corrections that do not affect your rights or how your data is processed may be made without advance notice. We recommend reviewing this policy periodically so you're always aware of how 99abb handles your information.

Continued use of the 99abb platform after a policy update takes effect constitutes acceptance of the revised policy. If you disagree with any changes, you should stop using the platform and contact support to arrange account closure.

13Contact Us and How to Raise a Complaint

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a complaint about how 99abb has handled your personal information, please contact us through the following channels:

  • Email: [email protected] — mark your email as "Privacy Request" or "Data Complaint" for priority routing to our privacy team
  • Live Chat: Available 24/7 in Urdu and English via the 99abb platform — for urgent privacy concerns, live chat is the fastest channel

We commit to acknowledging all privacy requests and complaints within 24 hours and providing a substantive response within 30 days. Complex requests involving large volumes of data may take up to 45 days — we'll let you know if this applies to your case.

If you are not satisfied with how 99abb has handled your privacy concern after raising it with us directly, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

Your Privacy is Protected — Your Game Awaits

Now you know exactly how 99abb handles your data, create your free account and start betting on cricket, football, and more in complete confidence.

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18+ only. Your data is encrypted and protected. Please bet responsibly.